12. Registration If you choose to become a registered member/user/customer of https://csdsmartcard.co.in/ , you must provide us with your PAN, Canteen Smart Card Serial No and Card ID, Name, mobile number, e-mail address, Personal and Service Details except restricted military information as required etc. All the information sought has been approved by the competent authorities that is Canteen Services Directorate and Defence Cyber Agency (DCyA). Some of the essential ones are :-
(a) Validation of Customer: - Using Canteen Smart Card Serial No and Card ID.
(b) Registration: - PAN, Name, mobile number, date of Birth and e-mail address.
(c)PAN will be validated by NSDL, Mobile number and e-mail would be verified using OTP.
13 .Ownership and Use of Provided Information
Canteen Services Directorate, QMG Branch IHQ of MoD(Army) is the sole owner of the information collected on this website https://csdsmartcard.co.in/ PS Quick IT only have access to/collect information that you voluntarily provide us via email or other direct contact from you. We will not sell access or rent this information to anyone.
e will use the information provided by you to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, unless required by government or statutory authority or regulatory offices under the law.
14. Purchasing In order to purchase through our website you must provide us with certain Personal Information such as your name, mobile number and e - mail address. You can make payment through different options like Credit Card, Debit Card, and Net Banking in a secured environment. Payment gateway require this information to process, fulfill and confirm your order and transactions and keep you informed of each transaction's status.
15 .Security
(a) We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
(b) As instructed, this portal is hosted live only after audited by the CERT-In Empaneled audit agency and DCyA (Defence Cyber Cell) Cyber audit clearance.
(c) No classified information of military value is sought or stored on our portal. All information asked for personalisation of canteen smart cards has been cleared by DCyA.
(d)Wherever payment gateway obtain sensitive information (such as credit card data), that information is encrypted and transmitted to payment gateway in a secured way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
(e)We want you to feel confident using our Application/Website. However, no system can be completely secure. Although we implement security measures designed to protect your personal information from unauthorized access and while we use reasonable efforts to protect your personal information we cannot guarantee its absolute security and you should not expect that your information, searches, or other communications will always remain secure. We recommend that you should also take care with how you handle and disclose your information and should avoid sending your information through insecure email.
(f) We are committed to ensuring that your personal data or information is secure. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal data or information from unauthorized access and disclosure. We use encryption in the transmission of your personal information between your system and ours and we use firewalls to help prevent unauthorized persons from gaining access to your information.
16. With Whom Your Personal Information is Shared?
(a) When you do purchase from the website, we shall provide your mobile number and e-mail to the SMS/ E-mail gateway or other third party who are also involved in the cycle of delivering of your canteen smart cards and intimating progress.
(b) For the above purpose, https://csdsmartcard.co.in/ ensures you that the information provided to the SMS/ E-mail gateway will not be divulged or diverted to any third parties other than as required by the government agencies / authorities, statutory bodies and any other institutions that are authorized.
(c) We do not sell or rent individual customer names or other Personal Information to third parties.
17. Other Situations where we may disclose your information
(a) In compliance or response to a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us in our sole discretion.
(b) When disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of us, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
18. Cookies
(a) In an effort to improve the quality of our Application/Website, we analyze information provided to us by your device when you view or use the Application/Website, such as the applications you came from, the type of browser you use, the device from which you connected to the Application, the time and date of access, and other information that does not personally identify you.
(b) We analyze this information using cookies or small text files which include an anonymous unique identifier to enhance your experience. Cookies are sent to a user’s browser from our servers and are stored on the user’s device for record-keeping purposes and sometimes to track information about them.
(i) Sending a cookie to a user’s browser enables us to collect information about that user and keep a record of the user’s preferences when using our Application or Website.
(ii) We may use both session cookies and persistent cookies to better understand how you use our Application or Website.
(iii) A session cookie enables certain features of the Application/Website and is deleted from your computer/mobile/device when you disconnect from or leave the Application/Website.
(iv) A persistent cookie remains after you close the Application/Website and may be used by your device on subsequent visits.
(v) You can choose to accept or decline cookies.
(vi) Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website/Application.
19. Third Party Websites
(a) This Privacy Policy does not address and we are not responsible for the privacy, information or other practices of any third party, any third-party service providers and any other third party operating any software application or website.
(b)There may be a number of links on our Website or our Application where you may click on a link to access other websites that do not operate under this Privacy Policy.
(i) For example, if you click on an advertisement or a search result on our Website or Application, you may be taken to a website that we do not control.
(ii) These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites.
(iii) We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.
20. Account Security
(a) Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.
(b) You are solely responsible for the confidentiality of any password and other account information that you create in order to access or use our Website/ Application.
(c) You agree to notify us immediately of any unauthorized use of your account, username or password.
(d) You also agree that the Company is not liable in any manner for any loss that you may incur as a result of any third party using your password, either with or without your knowledge.
(e)You are solely liable for any losses incurred by us, our affiliates, officers, directors, employees, consultants, agents, and representatives due to misuse of your account or password.
(f)You will not under any circumstances use the account, username or password of someone else at any time.